Your devices is automatically registered at the time of purchase and the serial number of the issued device is recorded against your details. For any warranty issues, please contact us via the "Contact Us" page.

In addition (but not required), you can register your device directly with the manufacturer. STORZ & BICKEL offers customers around the world a registration platform for their original S&B devices, no matter where they have originally purchased their devices from. For MEDIC devices please visit and register there (by clicking the link, you are exiting  STORZ & BICKEL  Australian website).

What are the benefits?

  • Extend your warranty for selected products
  • Receive special offers

How to register?


1. Go to

2. Create a Customer Account

3. Go to the section “My Devices” within your Customer Account

4. Register your device by filling in all required product information