If you purchased your medical vaporiser from, your device is automatically registered at the time of purchase and the serial number of the issued device is recorded against your details. For any warranty issues, please contact us via the "Contact Us" page.



If you own a non-medical Storz & Bickel vaporiser, you can register your device directly with the manufacturer. STORZ & BICKEL offers customers around the world a registration platform for their non medical S&B devices, no matter where they have originally purchased their devices from.

Please visit and register there (by clicking the link, you are exiting the Australian website).

How to register a non medical device....

1. Go to

2. Create a Customer Account

3. Go to the section “My Devices” within your Customer Account

4. Register your device by filling in all required product information